Compliance Snapshot
£249 package · 1-hour remote review · preparation included
Service Description
FOCUSED EVIDENCE DISCUSSION — £249 For care providers in England who want to identify urgent gaps in an agreed evidence sample. INCLUDED Preparation and review of the agreed documents, followed by a one-hour remote meeting to discuss gaps and priority actions. Preparation does not reduce your meeting time. COMPARE BEFORE BOOKING The £175 Remote CQC Readiness Review offers a two-hour remote review and a prioritised readiness summary, arranged by email. The £249 Snapshot is a focused evidence discussion; it does not include the full written improvement plan and follow-up provided by the £495 Care Provider Compliance Review. Ask us to agree which scope fits your needs before paying. SCOPE AND DELIVERY We agree the evidence areas, document sample and limits, expected output and delivery date before work starts. Additional work is separately agreed and priced. This is a sample-based review, not a full inspection or whole-service audit, and cannot guarantee a CQC outcome. ARRANGING SUPPORT Book an available appointment or email info@lookingglasscare.co.uk with your questions, preferred method and availability. Email first to agree how to send documents. We aim to reply within 24 hours to arrange support; this is not a completion deadline. All support is remote.
Cancellation Policy
Consultation refunds and rescheduling For bookings made from 18 September 2026; statutory rights and existing contractual rights are preserved. Reschedule up to three times per booking, free of charge, by emailing info@lookingglasscare.co.uk MORE THAN 24 hours before the current appointment. Include your name, booking reference and preferred dates. We agree a flexible, mutually suitable time. Rescheduling is managed by email; a late or fourth change is not guaranteed. Paid consultations have no discretionary change-of-mind refunds. Consumers retain applicable 14-day cooling-off rights. If you request an early start, only a lawful proportionate charge for services actually supplied may be due on cancellation. Loss of the cancellation right on full performance requires your prior express request and acknowledgement. Without the required request/information, no early-service charge is payable. Outside an applicable cooling-off right, cancellation or non-attendance may result in retention of our reasonable, evidenced direct net loss only, allowing for saved costs or replacement bookings. We take reasonable steps to reduce loss, explain any deduction and refund the balance. No automatic additional penalty applies. Included preparation is not separately charged. If we cancel and cannot supply the service, choose a suitable new appointment or a refund for the unprovided service. Faulty services remain subject to statutory remedies, including repeat performance or a price reduction/refund where required. Free consultations carry no payment or cancellation charge. For amendments, cancellations, rescheduling or concerns, email info@lookingglasscare.co.uk with your details. Statutory cancellation can also be made by any clear statement; no reason is required. Refunds on statutory cancellation are made within 14 days of notice, using the original payment method unless otherwise agreed. Full policy: https://www.lookingglasscare.co.uk/refund-policy
Contact Details
info@lookingglasscare.co.uk
suite a, 82 James Carter Road, Mildenhall, Bury Saint Edmunds, UK