About
A structured walk-through of everyday care, safety, dignity and governance. Use a varied sample of residents and shifts, and combine conversations with observation and records. For: Residential care managers, deputies and quality leads in England. Free, self-paced introductory learning: five lessons plus a practical checklist and reflection. Includes a downloadable guide. No accredited qualification is awarded. Care work has taught me to look beyond how a service appears on a planned visit. I want to know whether the same kindness, clear information and safe support are there on an ordinary busy day. Reviewed 18 September 2026. General information for England; use the linked current official guidance for your circumstances.
You can also join this program via the mobile app. Go to the app