About
A 25-minute case-based course for CQC registered care services in England. Compare people’s experience with care records, staff feedback and outcomes; identify a focused gap, assign an action and verify closure. Includes an copyable audit log and five knowledge questions. Review live CQC guidance before reuse. Self-paced knowledge learning. Completion does not certify competence. Reviewed 27 September 2026; check current official guidance before reuse.
You can also join this program via the mobile app. Go to the app
